Discover Your Customer Value Score
and increase the effectiveness of your Digital Utility
I have created this free and anonymous online diagnostic that takes about ten minutes to complete. Each question asks if you have introduced a service enabled by access to digital data. The services described in this survey have, or are being considered by your industry peers.
At the end of the questions, you receive your Digital Utility score. This includes individual scores across five key metrics – choice, insights, lifestyle, operations, and partners – as well as an overall score. You can use the results from this diagnostic to start a conversation within your organisation – to explore whether the introduction of these services will be of value to your customers.
If you would like to find out how I can help you develop a roadmap that leverages digital data to deliver increased customer value and business growth, contact me now at firstname.lastname@example.org.